Emergency Roofing · York & Yorkshire
Storm, leak, impact or fallen chimney, someone answers the phone, someone arrives inside 2 hours, and someone makes it safe today. No call-out fee, no answering service, no fobbing off to next week.
30+
Years trading
20+
Yrs owner experience
10
Employed roofers
2 hr
Emergency response
10 yr
Workmanship guarantee
What we do
Emergency roofing means making a compromised roof safe fast, containing the leak, securing loose materials, and protecting the interior, before a permanent repair is scoped. It's a response service, and the response time is the service.
Anyone with an active roof problem right now: water coming through a ceiling, tiles blown off, a chimney stack leaning, a caravan struck by a tree, a landlord with a distressed tenant call. Domestic, commercial and out-of-hours.
The moment you see daylight through a ceiling, hear tiles hitting the ground, notice a chimney out of plumb, or find water pooling upstairs. Speed matters, a covered roof stops damage; a bare roof compounds it hour by hour.
The cost of the first four hours dwarfs the cost of the following four days. A prompt make-safe protects electrics, plaster, flooring and contents; an ignored leak destroys ceilings, cabling and joists.
What happens if it's ignored
A roof issue left alone compounds quickly. Water tracks, timber rots, and repair scope escalates by season. Here's what we see when a customer waits.
For every hour a roof stays open in wet weather, the internal damage roughly doubles. Ceilings that would dry are lost; wiring that would test fine is scrapped.
Many advertised '24/7 emergency roofers' are call-centres subcontracting to whichever local trade answers first. Response times run to days. Ours is under two hours, staffed by our own team.
Insurers can reduce settlements where a policyholder failed to take reasonable steps to limit damage. A prompt make-safe with a dated photograph is the cheapest possible defence against that.
A tarp thrown over a roof and weighed down with bricks lifts in the next gust and pushes water further into the structure. Proper make-safe uses battened, tensioned covers fixed to sound structure.
Our process
Call the number and a real person picks up 24/7. Not an answering service. Not a voicemail. Not a message forwarded to someone else.
Our response team dispatches immediately. Anywhere across York, the North Yorkshire coast and East Riding, someone is at your door in under 2 hours.
Loose materials removed or secured, weather cover installed, interior water contained, gutters cleared, unsafe access points fenced. Full photographs taken for your insurer.
A written condition report and written fixed-price quote within 6 hours for the permanent repair, usually landing in your inbox the same day.
Booked in as soon as the weather and your schedule allow. The permanent repair carries the 10-year written workmanship guarantee in writing.
Why homeowners pick us
Not four hours, not "same day." 2 hours from phone call to boots on-site, 24 hours a day, 365 days a year.
We don't charge to turn up in an emergency. You pay for the make-safe and the permanent repair, nothing extra just for us arriving.
Working at height in wet or windy conditions requires proper training and correct kit. Our emergency response is our own employed roofers, fully insured for the work.
We don't sub-contract emergencies. The person who answers, the person who arrives and the person who quotes are all part of the same 10-strong team.
Every emergency call generates a dated, photographed condition report suitable for a loss-adjuster claim, automatically, no extra charge.
Battened, tensioned covers on sound structure, not weighted tarps that lift with the next gust. The make-safe holds until we do the permanent repair.
The detail
An emergency roofing call is a race between water and time. Below is how we handle the most common emergencies we get called to across Yorkshire.
High winds, Yorkshire regularly sees named storms with 60mph+ gusts on the coast, lift ridge tiles, tear off flashings and strip verges. Our response is: secure loose material, weather-cover the exposed area with battened polythene, clear gutters of debris, and photograph for your insurer.
Water tracking through a ceiling is often already a lot worse in the loft. First move: contain interior water and identify the entry point. Then: cover from above, mop-up in the loft, and drop compromised ceiling sections in a controlled way to prevent uncontrolled collapse.
A leaning stack is a life-safety issue. We assess from a scaffold platform, take the stack down to a safe course where required, cap the flue, and re-cover the abutment. Rebuild happens on a scheduled follow-up.
Where a tree or branch has struck a roof, priority one is stabilising the structure, priority two is weather cover, priority three is documentation. We coordinate with tree surgeons and insurers directly where needed.
For commercial premises we prioritise minimising trading disruption alongside the roof itself. We can attend outside business hours, coordinate with your facilities manager or insurer, and phase the permanent repair around your opening pattern.
Every emergency call produces a dated, photographed condition report, cause of damage, extent, make-safe measures taken, materials used. Loss adjusters accept our reports directly, and many customers have us liaise with the insurer on their behalf.
FAQ
Within 2 hours anywhere across York, North Yorkshire and East Riding, 24 hours a day. That's a promise we keep, not marketing wording, call and time us.
No. We don't charge for turning up in an emergency. You only pay for the make-safe and the permanent repair, both fixed-priced in writing.
A typical make-safe with battened weather cover on a single fault sits between £250–£550 depending on access and extent. Full storm response involving structural stabilisation is quoted after site inspection.
Yes. Where the damage is life-safety critical or the weather is actively worsening, we work through the night. Where the risk allows, we make-safe by torchlight and complete permanent work in daylight.
Yes. Every emergency call generates a written condition report and dated photographs suitable for a loss-adjuster claim, at no extra cost. We can liaise with your insurer directly if you'd like us to.
Yes, anywhere across North Yorkshire & East Riding, from York to the coast and down to Hull. If you're on the fringe of our patch, phone anyway, we'll tell you honestly whether we can reach you inside our 2-hour promise.
Yes, in most cases. We photograph the exterior and post the report through the door. For interior access we ask a neighbour or agent to be present, insurers usually require it.
Yes, properly battened weather cover, correctly tensioned and fixed into sound structure, is watertight for weeks if needed. It buys the time to plan the permanent repair without further damage.
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Ready when you are
Free survey. Written quote back within 6 hours. 10-year workmanship guarantee. No call-out fee, no pushy follow-ups.
